• I'm not receiving notifications

  Check that notifications are enabled for the app at the device level (iOS: Settings > Notifications > Mindfulness.com; Android: device Settings > Apps > Mindfulness.com > Notifications). Check the in-app setting under Profile > Notifications. Check whether Do Not Disturb or Focus mode is on at your reminder time. Update the app to the latest version. Still nothing? Reinstalling the app can sometimes resolve stuck notification permissions.Few readers

• I'm seeing an error message in the app

  If you're seeing an error message while using the app, please try the following: Force close the app, then reopen it. Check for any available app updates: Android: Open the Google Play Store. iPhone/iPad: Open the App Store. Restart your device. Make sure your device has enough available storage space. As a last resort, uninstall and reinstall the app. Your subscription is linked to your Mindfulness.com account or your **Apple ID/Google accouFew readers

• Help! My app is frozen, what do I do?

  Sometimes things just go wrong. If you're having trouble with the app here's what we suggest. Check your internet connection Check to see that you are connected to the internet We currently do not support offline playback and so if you can't play something, it may be that you don't have internet connection Close and re-open the app Try restarting the app. Doing this depends on your device: iPhone – (X or later) From the Home screen, swipe up from the bottom of theFew readers

• Content won't load or play

  If content isn't loading or playing, try these troubleshooting steps: Check your internet connection. Try switching between Wi-Fi and mobile data. Update the app to the latest version from the Google Play Store or App Store. Restart your device. If you're using Android, clear the app cache: Settings > Apps > Mindfulness.com > Storage > Clear Cache If you're using an iPhone or iPad and the issue persists, uninstall and reinstall the app. YoFew readers

• I'm having sound or audio issues

  If you're experiencing sound or audio issues, try these steps: Check that your device's media volume is turned up (not just the ringer volume). Make sure Silent Mode/Mute or Do Not Disturb/Focus isn't preventing audio playback. If you're using headphones or a Bluetooth speaker, disconnect and reconnect them, or try playing audio through your device's built-in speakers. Close any other apps that might be using audio. Force close the Mindfulness.com app, then reopen it.Few readers