I'm having sound or audio issues

If you're experiencing sound or audio issues, try these steps:


  1. Check that your device's media volume is turned up (not just the ringer volume).
  2. Make sure Silent Mode/Mute or Do Not Disturb/Focus isn't preventing audio playback.
  3. If you're using headphones or a Bluetooth speaker, disconnect and reconnect them, or try playing audio through your device's built-in speakers.
  4. Close any other apps that might be using audio.
  5. Force close the Mindfulness.com app, then reopen it.
  6. Restart your device.
  7. Check for any available app updates in the Google Play Store or App Store.


Still having trouble? Please contact Support and include:


  • A description of the issue (e.g., no sound, distorted audio, or audio cutting out)
  • Your device model


This information will help us investigate the issue more quickly.

Updated on: 17/09/2026

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