Skip to main content
All CollectionsTroubleshootingTroubleshooting
I haven't received my login email?
I haven't received my login email?
Mindfulness Support avatar
Written by Mindfulness Support
Updated over 4 years ago

There may be several reasons why you didn't receive your email with the magic login link:

  • There was a typo or error in the email address when you signed up.

  • The account might not have been successfully registered for some reason.

  • Your spam filter may have accidentally caught the automated email from us.

  • Your email provider might have blocked the automated email message.

Here's what you can do:

  1. Check your spam or junk folder.

  2. Try to send another magic login link.

  3. Check that your email entered is correct

  4. Wait for 2 minutes and try signing up again.

If you're still experiencing problems, please contact us and we'll sort it out.

Did this answer your question?