I'm having trouble with a course/program

Make sure you're accessing the course you purchased or confirm your subscription is active. If you have multiple courses or programs, check that you're opening the correct one.
Update the app to the latest version.
Log out and back in, then check whether your progress reappears.

If a lesson won't open or your progress isn't saving, contact Support with the course and lesson name.

Updated on: 10/08/2026

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