> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.mindfulness.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I'm having trouble with a course/program

1. **Make sure you're accessing the course you purchased or confirm your subscription is active.** If you have multiple courses or programs, check that you're opening the correct one.
2. **Update the app to the latest version.**
3. **Log out and back in**, then check whether your progress reappears.

If a lesson won't open or your progress isn't saving, contact Support with the **course and lesson name**.